Return and exchange policy
You can return an article up to 20 days after receiving it, provided it has not been damaged, altered or used and that still have the original label and packaging . Returns without the original receipt must reference the order number, which you may reprint from your order confirmation email. When we receive the return package we will reimburse the full amount excluding shipping costs, using the original payment method, to your account.
Mail your package to:
Vooguish fashion accessories.4951 Boul Lasalle, Verdun, Qc, Canada, H4G 2B8
Unfortunately, we cannot exchange any articles. The purchase amount of all the returned items will be reimbursed as soon as we have received them. If you wish to exchange any articles, please place a new order.
Time to process a return
From the moment you’ve returned your order to a courier Point, it can take up to a week before we receive your order at our office. We check every returned order. As soon as this check has been made, we order the reimbursement of (a part of) your payment. It can take up to a week for you to receive your reimbursement depending on your payment method (bank, credit card etc.).
The amount will be reimbursed to the account which you used to order within 14 days of your package being delivered to us.